Look Up/Pay a Water Bill Featured Popular

  • Look Up/Pay a Water Bill

Water and sewage rates in the City of Dearborn are set annually in accordance with usage and costs levied by the Detroit Water and Sewerage Department.

Water and sewage bills are sent quarterly and must be paid in full within 21 days.

Related services: Look Up City Water Rates

Payment options

The City of Dearborn offers a variety of options for residents to pay their water bills in order to make the process as easy as possible.

New Online Bill Look-up and Credit Card Payments

 

To access the new online payment system, visit this link:

 

Residents should login by using their water billing account number and name, exactly as it appears on the water bill. The website will then prompt residential customers with options for billing information and payments.

The processing fee for making credit card payments through the new system is 2.5%. The city does not receive any processing fees, only the amount of the water bill.

New features include:

In addition to the new online bill pay service, the City of Dearborn continues to offer additional options for paying water bills:

Automated Clearing House Debit

Residents may pay water bills via ACH Debit (Automated Clearing House), which is a direct withdrawal by the City of Dearborn from your bank account. This payment option is free and the program specifics are listed on the forms.

By mail

Residents may mail their bill and check payment to:

City of Dearborn
Dept 3101
P O Box 30516
Lansing MI 48909-8016

Checks should be made payable to the City of Dearborn, and the department number and account number must be included on the check.

At the Dearborn Administrative Center

Residents may use the 24-hour payment drop box located in the parking lot of the Dearborn Administrative Center, located at 16901 Michigan Ave. Place your bill and check (no cash please) in a sealed envelope and place it in the secure payment box. Dropbox payments are picked up weekdays, Monday through Friday, at 8 a.m.

When you use the mail, dropbox payment options or stand in line at the DAC, your canceled check will serve as your receipt. Because the canceled check is proof of payment, the Treasury Division no longer stamps bills.

If you choose to wait in line, the cashier’s office at the DAC accepts cash, check or credit card. Processing fees will apply to credit card payments.